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Group Inboxes for Gmail

  • Updated

These are instructions for setting up Harper in a Shared Inbox. If you have any questions about these steps, please contact your Wisq Customer Success Manager for assistance.

Prerequisites

  • Google Workspace Admin privileges

Setup Steps

  1. Go to Google Groups - Visit https://groups.google.com and sign in with the account that manages the group.
  2. Open the Group you’d like to add Harper to
  3. In the left-hand menu, click People.
  4. Click Add members at the top of the page.
  5. Add Harper's email address in the Group Members section.  
  6. Select Each email for Subscription. 
  7. Click Add members to save.

We have already configured Harper to be in silent mode, so you shouldn't see any activity from her here. If you'd like to send a test email to group inbox, we'll ensure we see the activity on our end.