Skip to main content

Google Drive

  • Updated

Connecting to Google Drive (for IT)

Wisq can automatically sync files from your Google Drive — no manual uploads required. This
guide walks your Google Workspace Admin through the one-time setup.

Prerequisites

  1. You must be an admin in both Google Workspace and Wisq — the same person
    completes all steps in this guide.
  2. Files must be in a supported format (see the Supported File Types section below).
  3. Native Google file types (Google Docs, Google Sheets, Google Slides) are not currently
    supported — please export them to a standard format before sharing.

Step 1: Create a Service Account in Google Cloud Console

A service account is a special Google identity that Wisq uses to securely access your shared
files.

  1. Go to the Google Cloud Console.
  2. Select an existing project or create a new one.
  3. Enable the Google Drive API: in the left menu go to APIs & Services → Library, search
    for "Google Drive API," and click Enable.
  4. In the left menu, navigate to IAM & Admin → Service Accounts.
  5. Click Create Service Account.
  6. Give it a descriptive name (e.g., wisq-connector) and click Create and Continue.
  7. Skip the optional role and user access steps — click Done.

Step 2: Generate a Key for the Service Account

  1. From the Service Accounts list, click on the account you just created.
  2. Go to the Keys tab.
  3. Click Add Key → Create new key.
  4. Select JSON as the key type and click Create.
  5. A JSON file will download automatically. Keep this file — you'll need it in the next step.
The downloaded file will look like this:
{
"type": "service_account",
"project_id": "your-project-id",
"private_key_id": "...",
"private_key": "...",
"client_email": "wisq-connector@your-project-id.iam.gserviceaccount.com",
"client_id": "...",
...
}

Step 3: Paste Your Credentials into Wisq

  1. Log in to Wisq and navigate to Admin Console using the same account as above (Click your name icon bottom left then click Admin Console
  2. Click Configure → Integrations → Google Drive
  3. Paste the full contents of the JSON file you downloaded into the credentials field.
  4. Click Connect

Step 4: Share Files or Folders with the Service Account

Now that the service account is connected, you can share any files or folders you want Wisq to sync.

  1. In Google Drive, right-click a file or folder and select Share.
  2. In the "Add people and groups" field, enter the client_email from your JSON credentials (e.g., wisq-connector@your-project-id.iam.gserviceaccount.com).
  3. Set the permission to Viewer and click Share.

Wisq will automatically detect and sync the shared content.

Note on folder sharing: When you share a folder, Wisq will sync all files within it, including subfolders. Only share folders you're comfortable giving Wisq full access to.

Supported File Types

Wisq currently supports the following file formats:

PDF, PPT, PPTX, DOCX, DOC, TXT, CSV, TSV, PNG, JPG, JPEG, GIF, JSON, XLS, XLSX

Native Google file types (Google Docs, Sheets, Slides, etc.) are not currently supported. To include these in your sync, export them from Google Drive in a compatible format first (e.g., export a Google Doc as a .docx file).

Need Help?

If you run into any issues during setup, contact your Wisq Agent Strategist